Client Success

CashStar’s experienced team of Client Success advocates exists solely to drive prepaid commerce growth for CashStar clients. Comprised of former retail professionals who have held ecommerce, in-store or digital marketing positions at major corporations, these seasoned pros proactively deliver advocacy, assets and expert advice on the issues that matter to grow the revenue for your business. Client Success serves as a dedicated point of contact for retailers across the CashStar organization, harnessing expertise and providing guidance on creating engaging brand experiences and driving innovation and revenue expansion through new feature adoption, marketing programs, and partnerships.

 

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Growth Strategy Expertise

Develop innovative strategies to expand prepaid offerings and drive revenue expansion through technical enhancements, creative marketing initiatives, and new partnerships.

Digital Optimization & Business Review

Access best practices and guidance for growing and optimizing digital strategies, including review of progress against priorities.

Marketing Promotions Strategy

Leverage strategic and operational expertise to develop and execute engaging marketing programs.

Feature Adoption

Utilize support for adoption of new and advanced features within CashStar Commerce.

Partner Selection

Receive expert guidance to identify third-party technology and services, mobile wallet and Exchange Network partners.

Success Expertise

Bring engaging, intuitive prepaid commerce experiences to market with support from an experienced client success manager, who will guide onboarding and continue to serve as advocate and strategist in driving long-term success of prepaid programs.

Voice of Client

Partner with a single contact to serve as advocate across all CashStar functions and provide end-to-end management of prepaid programs.

Training & Enablement

Learn how to utilize key CashStar product capabilities through personal, in-depth training sessions.

Custom Reporting

Leverage rich insight into prepaid program performance to inform business strategy.