9 Reasons It’s Time to Change Your Digital Gifting Platform

1

Sales

Your boss asks what you are going to do differently to grow gift card sales this year.

2

Performance

Deliverability issues like delayed or missing cards are always on the agenda for your standing call with your provider.

3

Security

Your provider isn’t leading a dialogue about security best practices such as MFA and IP whitelisting.

4

Fraud Declines

Your order decline rate is so high it’s taking money out of your pocket. (You do know what the decline rate is, right?)

5

Innovation

Competitors on other platforms are adopting new functionality and features not available to you.

6

Promotions

Your “buy-one get-one” promos are viewed internally as a one-trick pony and the provider won’t try something new.

7

Customer Experience

You want to offer customers an easy, flexible, personalized experience across channels but are restricted by your platform.

8

Service

You feel like you’re flying solo, and wish you had consistent access to dedicated experts to help you grow your business.

9

Focus

Your provider’s business entails much more than gift cards. It’s clear they’re not laser focused on growing your sales.

Experiencing just one of these pain points can derail the potential success of your program. Talk to CashStar to learn how we can help you get back on track fast.

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