Examining Trends In Customer Loyalty in 2017 and Beyond
Originally published by Jim Tierney on Loyalty360.
Loyalty360 tries to identify what tendencies, shifts, or progressions they foresee in the customer loyalty industry in 2017.
Loyalty360 attempts to discern what trends will become prominent in the customer loyalty industry, so they solicited the unique opinions and perspectives of its members to identify what tendencies, shifts, or progressions they foresee in the New Year. Loyalty360’s 2017 Trends article is divided among the following five categories: technology, social media, personalization, mobile apps, and how customer loyalty will be defined in 2017. Based on the insightful responses they received, 2017 is shaping up to be compelling and exciting for loyalty marketers.
The link below will take you to the Loyalty360 website where you can download the report.