Follow the steps below to get the help you need most efficiently.


Find brand-specific customer care contact information tailored to your needs.

eGift Card—

  • The brand’s gift card customer care phone number is displayed:
    • In the email that was sent informing you of your eGift Card.
    • In the bottom portion of the eGift Card. If there are links on the bottom of the eGift Card page, click on “Contact Us”.

Plastic Card—

  • The brand’s contact information will be included on the gift card packaging and/or on the gift card itself

A “Contact Us” link can be found near the bottom of your chosen brand’s card creation page.


For general assistance send us your information and questions:


Still need help? Call the general Gift Card Customer Care team:

1-855-741-1209​ from 8:00AM to 8:00PM EST seven days a week.