Customer Care

Questions Regarding eGift Cards

If you have received or are purchasing an eGift Card and have questions, the following Customer Care options are available.

 

You have received an eGift Card

  • The Customer Care phone number for your eGift Card is displayed in the following places –
    • The email that was sent informing you of your eGift Card
    • The bottom portion of the eGift Card
    • If there are links on the bottom of the eGift Card page, click on “Contact Us”
  • Send an email to eGift Card Customer Care by filling out the form below.
  • Call the general eGift Card Customer Care number: 1-855-793-8451 from 8:00 AM to 8:00 PM EST Monday through Friday.

     

 You are purchasing an eGift Card

  • A “Contact Us” link can be found near the bottom of your chosen brand’s eGift Card creation page.
  • Send an email to eGift Card Customer Care by filling out the form below.
  • Call the general eGift Card Customer Care number: 1-855-793-8451 from 8:00 AM to 8:00 PM EST Monday through Friday.

 

Customer Care Contact Form