Merchant Tools
CashStar Merchant Toolbox
- A consumer creates an eGift Card. The eGift Card is delivered by email.
- The eGift Card is viewed on a secured website page.
- The eGift Card may be used online or printed and used in-store.
CashStar delivers a comprehensive set of tools that enable retailers to effectively manage their gift card programs. The merchant toolbox includes a dashboard for managing customer service issues, reporting and analytics, as well as offer management. In addition, retailers can manage all gift card designs from within one master design library.
Features
Customer Service
CashStar's customer service tool provides complete customer service care.
- Complete transaction details
- Multiple search parameters
- Resend eGift Card features
- Deactivate eGift Cards
- Tiered permissioning
Reporting
CashStar offers a comprehensive reporting suite for quick access to sales behaviors.
- eGift Card sales overview
- Sales by time of day, day of the week, geography, view rates, card designs and more
- Tiered permissioning
Card Design Management
Manage card designs that are made available for purchase.
- Upload and store card designs
- Re-order the designs for the gallery
Offer Management
Create and manage online offers.
- Create new Give One, Get One (GOGO™) offers
- Create coupon offers
- Manage start and end dates for offers
- Manage past offers